Crew Resource Management

crew-resource-management8 Lessons

Our CRM topic explores the effective use of all resources available to individual flight department roles to improve safety and efficiency. An emphasis is placed on case studies, communication, operational risk, and crew coordination. Threat and error management and human factors are also key components of this topic.

Topic Outline

  • Threat and error management;
  • Communication;
  • Situational awareness;
  • Pressure and stress;
  • Fatigue;
  • Workload management;
  • Decision making;
  • Leadership and team building;
  • Automation and technology management;
  • “Surprise and Startle” effect and its mitigation strategies; and
  • Resilience development.
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