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Crew Resource Management

Crew Resource Management
crew resource management

Topic Description

Our CRM topic explores the effective use of all resources available to individual flight department roles to improve safety and efficiency. An emphasis is placed on case studies, communication, operational risk, and crew coordination. Threat and error management and human factors are also key components of this topic.  

Canadian Commercial Operators explore our Joint Annual CRM Training webinar.
 

8 lessons

 
  • Threat and error management
 
  • Communication, leadership, and teamwork part 1
 
  • Communication, leadership, and teamwork part 2
 
  • Situational awareness
 
  • Workload management and decision-making
 
  • Fatigue, pressure, and stress part 1
 
  • Fatigue, pressure, and stress part 2
 
  • Automation and technology management

Topic Outline

  • Threat and error management
  • Communication
  • Situational awareness
  • Pressure and stress
  • Fatigue
  • Workload management
  • Decision making
  • Leadership and team-building
  • Automation and technology management
  • “Surprise and Startle” effect and its mitigation strategies
  • Resilience development
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