Normalization of Deviance

Our illustrated scenario on normalization of deviance takes an operational focus, providing operators with tools they can use to identify and correct small deviations before they escalate into operational and safety risks. Emphasis is on recognizing subtle procedural shortcuts, understanding their potential cumulative effects, and fostering proactive mitigations to maintain best operating practices. The scenario draws on a blend of real-world instances, giving trainees a visual and engaging way to understand how normalization of deviance can develop and how to prevent it.